SMS Integration
Integrations can include various functionalities like; website integration, email integration, third party software integrations etc. So you can leverage the benefit of integration and make it possible to use anything that you need when your software does not support it.
SMS Integration works in different ways where inbound and outbound customization process can be set and your CRM can work just the way you want through a simple SMS. SMS Integration is most of the times helpful for executives who are on the field and when they need an access to the CRM system for updating their customer interaction details.